PlateWizDelete your PlateWiz account
Delete your account in the app
- Open PlateWiz and sign in.
- Tap the Profile tab.
- Scroll to the bottom and tap Delete your account.
- Confirm with Delete forever.
If you have PlateWiz Pro, deleting your account doesn’t cancel the subscription. Cancel it first in your App Store or Google Play subscription settings (in the app: Profile → PlateWiz Pro → Manage subscription).
If you want a copy of your data first, tap Export my data on the same screen to download your meals, weight, water and measurements as a PDF report.
Ask us to delete it
If you no longer have the app or can’t sign in, email support@platewiz.app with the subject “Delete my PlateWiz account”, from the email address you signed in with. We may ask you to confirm the request, and we delete the account within 30 days, usually much sooner.
What gets deleted
Your sign-in account is deleted straight away. Then we delete:
- your profile, body details, goals, targets and About you answers;
- your meals, meal photos and progress photos, corrections and weekly summaries;
- your weight, water and measurement logs;
- your meal plans, check-ins and reviews;
- your notification settings, push token and daily usage counts.
This can’t be undone. Nothing is kept on our servers once the clean-up finishes. Copies may remain for up to 30 days in our service providers’ logs, backups and diagnostic data before they expire. See the Privacy Policy for details.
Delete some data and keep your account
- A meal: open it and tap Delete meal. Its photo is deleted too.
- A weight entry: go to Profile → Weight history and tap the delete icon next to the entry.
- A progress photo: open the photo and tap the delete icon.
- Measurements: go to Progress → Measurements and tap the delete icon next to the day.
- About you answers: change or clear them in Profile → About you.
- Steps and active calories: disconnect Health Connect or Apple Health in your device settings.
For anything else you want removed, email support@platewiz.app.